When the heat goes out or the AC stops working, the call we get most often from Petaluma is a system that has stopped doing the one thing it is supposed to do. A city this size has a mix of older homes that have never had central cooling, newer construction with heat pumps, and everything in between. Landlords managing rental properties, homeowners dealing with a furnace that quit overnight, and businesses that cannot afford to have a system down during operating hours all call for the same basic reason: something is wrong and they need it diagnosed and priced before anything else happens. We handle that work for Petaluma and the surrounding area, every day from 7:30 AM to 10:00 PM.
We cover the full range of heating and cooling work, from a single-zone ductless mini-split that stopped cooling to a full system replacement on a home that has outgrown its original equipment. Ductwork repair, thermostat and smart-control installation, air filtration upgrades, and seasonal tune-ups are all part of what we do. The person who picks up the phone knows the trade and can talk through what the system is doing before anything is scheduled.
HVAC pricing is not a flat number because the job is never the same twice. What moves a quote is the fault itself, what has to be accessed to reach it, and whether a repair makes sense or a replacement is the better answer given the age and condition of the equipment. A refrigerant leak on a ten-year-old system is a different conversation from the same leak on a unit that is at the end of its service life.
When you call, we talk through what the system is doing, what type of equipment is involved, and what the visit will cover. The price is confirmed before any work starts. If the diagnostic turns up something that changes the scope, we explain what was found and confirm the updated price before going further. Nothing is added without your knowledge, and the scope is settled on the call rather than on the invoice.
If you are not sure whether to repair or replace, that conversation happens during the diagnostic visit, once we know what the equipment is actually doing. We do not push a replacement when a repair is the right answer, and we do not quote a repair that does not make financial sense for the system's age and condition.
Standing water near an air handler or furnace is usually a condensate drain issue. The drain line collects moisture the system pulls from the air during cooling, and when it clogs or backs up, that water has nowhere to go. Left alone, it can damage the equipment and the space around it. The visit covers the drain line, the drain pan, and the condition of the coil to find where the backup is coming from.
A compressor that has failed or a condenser with damaged components will stop the system from cooling entirely. These are among the more significant repairs on a central AC or heat pump, and the diagnostic works through the electrical side, the refrigerant pressures, and the mechanical condition of the outdoor unit before any repair is quoted. On older equipment, the cost of a compressor replacement sometimes makes a full system replacement the more practical path, and we will say so plainly if that is the case.
The air handler moves conditioned air through the duct system, and a blower motor that is failing will reduce airflow to the point where the system cannot reach the set temperature even when the heating or cooling equipment is working correctly. Symptoms include weak airflow from the registers, unusual noise from the air handler cabinet, or a system that runs constantly without results. The visit covers the motor, the capacitor, the belt if the unit uses one, and the condition of the blower wheel.
A system that starts and shuts off repeatedly before the space reaches temperature is working harder than it should and wearing out faster than it would otherwise. Short cycling can come from an oversized system, a refrigerant issue, a dirty coil, a faulty pressure switch, or a control board problem. The diagnostic works through the possibilities in order rather than defaulting to the most common explanation.
When a system has reached the point where repair costs no longer make sense, a replacement is the right move. For Petaluma homes that are adding cooling for the first time, the choice between central air and a ductless mini-split depends on whether the home has existing ductwork worth using. For homes replacing an aging furnace, a heat pump handles both heating and cooling from a single system and is well suited to the mild temperature range this region sees most of the year. Load calculations are done properly on every replacement so the new equipment is sized to the actual space, not to whatever was there before.
A property with no heat in winter or no cooling during a heat event is not a situation that fits a standard appointment window. We take emergency calls every day from 7:30 AM to 10:00 PM. When you call, we talk through what the system is doing and get the visit on the schedule. We do not promise a specific arrival time, but we take short-notice work and will tell you what the current schedule allows.
For rental properties, we work with landlords and property managers to coordinate access and keep tenants informed about what the visit covers. For commercial properties, we schedule around operating hours where possible and scope the job based on what the building actually needs. The repair or install scope is priced before the work starts, so there are no conversations about cost after the fact.
One number. One call. One HVAC tech at your door.
A few things are worth ruling out before scheduling a visit, because they turn out to be the whole problem often enough to matter.
If none of those explain the problem, call us and describe what the system is doing. The symptoms you describe on the phone shape what gets brought out, so the more specific you can be, the more useful the visit will be.
Properties outside Petaluma's denser neighborhoods sometimes present different conditions: equipment that has not been serviced in years, additions that the original duct system never properly reached, or systems running on older refrigerants that require specific handling. None of that makes a job impossible, but it does affect how the diagnostic is scoped and what the visit covers.
If your property has unusual access, an attic or crawlspace that is difficult to reach, or equipment you have questions about before scheduling, mention it on the call. We will tell you what the visit involves and whether anything about the property changes the scope. Give us a call and we will take care of it. For what the job actually entails, our list of HVAC services lays it out.
We serve Petaluma and the communities around it throughout Sonoma County. Nearby areas we cover include Penngrove, Temelec, Cotati, Rohnert Park, and El Verano. Residential homeowners, landlords, property managers, and commercial building owners across the area all call us for the same range of heating and cooling work.
If you are outside Petaluma and want to confirm whether your address is within the area we cover, call and ask. We will tell you what the schedule allows and what the visit covers before anything is booked.
Often yes. When you describe what the system is doing, the person who answers the call knows the trade and can help you identify the most likely cause before anything is booked. That conversation also helps us confirm what the visit needs to cover.
Call us at (707) 892-4623 and describe the symptoms in as much detail as you can.
A standard one-inch filter is designed to protect the equipment from dust, not to capture the fine particulate matter that wildfire smoke carries. A MERV-13 or higher-rated filter works to a different standard and catches a substantially greater share of those particles. The first step is confirming that the existing air handler can move air through the denser media without a pressure drop that would strain the blower or reduce airflow through the home. Where the system can support it, we upgrade the filter housing or media. Where it cannot, a whole-house filtration unit installed in the duct system is the appropriate path.
For a home without existing ductwork, a ductless mini-split is usually the most practical path because it conditions individual zones without requiring new duct runs through walls and ceilings. For a home that already has ducts in reasonable condition, adding a central cooling system to the existing air handler is more straightforward. Either way, the visit starts with a look at the home's layout and the condition of any existing equipment, and the scope is confirmed before installation is scheduled. Call us and we will talk through which approach fits your property.
It depends on the scope of the work. Routine maintenance and minor repairs can usually be completed without disrupting operations. A full system replacement or significant ductwork work may require the space to be without conditioning for part of the day. We discuss the impact on your operations when we scope the job so you can plan accordingly.
Not always. Equipment models change, efficiency standards evolve, and a replacement is an opportunity to size the system correctly for the space rather than simply duplicating what was there before. We assess the load requirements of the home and recommend equipment based on what the space actually needs, which may or may not match the previous system's specifications.
Sometimes, depending on what the diagnostic finds. If the system has a specific fault that can be repaired at a cost that makes sense relative to the equipment's remaining useful life, a repair is a reasonable choice. If the system has multiple failing components or is at a stage where the next repair is likely to be followed quickly by another, we will tell you that honestly so you can make an informed decision.
Yes, and arguably more so. An older system that is still running is doing so with components that have more wear on them, and a tune-up finds what is starting to fail before it causes a breakdown. It also gives you a clearer picture of the system's overall condition, which is useful information when you are deciding whether to continue repairing or start planning for a replacement.
Whatever the system is doing, or not doing, the right first step is a call. We are available every day from 7:30 AM to 10:00 PM. We handle heating and cooling repair, installation, and maintenance across Petaluma and Sonoma County.
Call (707) 892-4623 for a quote.
We'll explain the diagnosis before any work is authorized.
Just as close, we take heating and cooling work in: Cotati, Rohnert Park, Sonoma, Novato.
Have a look at our full area list.
From a quick repair call to a full system replacement, we cover the heating and cooling work that Petaluma and Sonoma County homes actually need. The list below breaks down each service by what it covers, who it fits best, and a practical note worth knowing before you call. If you have a question about a specific situation, call us and we will talk through what makes sense for your home or building.
| Service Type | What the Service Includes | When You Need It | Helpful Details |
|---|---|---|---|
| Heat Pump Electrification |
| Homeowners moving away from gas heat or replacing an aging furnace and AC together | A heat pump moves heat rather than generating it, which makes it efficient across the mild temperature range that covers most of Petaluma's heating season. |
| HVAC System Installation & ReplacementMost Popular |
| Homeowners, landlords, and property managers replacing aging or failed equipment | Load calculations determine the right equipment size for the space. Undersizing and oversizing both cause comfort and efficiency problems. |
| Emergency HVAC Service |
| Any household where the system has stopped entirely and the home is not livable | We take emergency calls every day from 7:30 AM to 10:00 PM. The goal on an emergency visit is a real diagnosis and a clear scope, not a rushed guess. |
Call us to talk through your situation and get a quote on the work your home or building needs.
(707) 892-4623